Core Systems

Key business platforms are essential for your business' fundamentals - optimising these systems and processes puts you ahead in highly competitive environments

Customer Relationship Management

Managing Customer relations and your sales processes are vital "table stakes" for any business - optimising those processes is going to differentiate you in a competitive landscape. Your ability to produce professional and compelling quotes and proposals and to automate or replicated the best behaviours shall determine how well you sell.  Integration and well constructed, directional processes that serve the customer, translate to increased revenue opportunities and reduced cost and friction.

Enterprise Resource Planning

ERP is, these days, a misnomer - a term that has come to be applied to your core financial management applications. At the base of these are the ledgers and journals that record the transactions that go to your statements; internal management reporting from cashflow to P&L etc and external reports up to and including any statutory or audit reports. The user interface for these systems must, by nature of the data being managed, be tightly secured and user/role driven so that a control environment is viable

Business Analysis

BI is about making sense of your systems' data and much of this is about collating data from multiple systems and getting that famed "360degree" view of what it is that you are looking at. Traditionally, analytical programming meant that business users needed to know, in advance, the questions they would be asking of the data and these questions would be formed by "IT" into "cubes" or the like for consumption - nowadays that is far from necessary and users may drill down/around to reach any satisfactory analysis without prior knowledge of where to go